Substitution, Cancellation, and Refund Policies
We understand that there may be circumstances that require you to change your plans. If this happens, here’s what you need to know:
- PAEA encourages you to designate a substitute in your place if you cannot attend. Substitutions will be honored at any time up to the start of the workshop. No-shows are not eligible for refunds. To substitute one registrant for another, please email us at workshops@PAEAonline.org.
- Cancellations must be received by email (workshops@PAEAonline.org) by the stated cancellation deadline for the workshop in order to receive a refund (minus a 10% administrative fee). Refunds will be processed within two weeks of the workshop start date.
- No refunds will be issued for any reason for cancellations received after the cancellation deadline.
- If you need assistance, you can contact us at workshops@PAEAonline.org.
These policies apply to all registration types.
PAEA reserves the right to cancel any programming or session. In the unlikely event of cancellation of the workshop, PAEA will refund registration fees but is not responsible for any costs, damages, or other expenses of any kind.
Facilitators and speakers are subject to change without notice.
PAEA Workshop attendance is intended for and limited to those directly involved in PA and/or medical education. Vendors and third-party representatives will be prohibited from attending any of the workshops. If a vendor or third-party representative registers for a workshop, PAEA reserves the right to cancel the registration without reimbursement of registration fees.
For virtual workshops, you may choose to participate in the workshop visually or with audio only. If you participate visually, your image will be received by and available to all participants, and you are agreeing that your image may be used at any time, without further notification, in PAEA printed materials, websites, social media, and for other marketing purposes.
Code of Conduct
This code of conduct outlines the expectations for all attendees and participants, including all members, facilitators, speakers, exhibitors, sponsors, and volunteers. Cooperation is expected from everyone throughout the workshop and at all workshop events, whether or not officially sponsored by PAEA.
PAEA Workshops are offered to a national audience and are intended to provide education, networking, and collaboration in the PA education community. We value the participation of each member of the PA education community and want all attendees to have an enjoyable and fulfilling experience. PAEA is dedicated to providing a harassment-free experience for everyone, regardless of gender, age, sexual orientation, gender identity, disability, physical appearance, body size, race, or religion. Accordingly, all attendees are expected to show respect and courtesy to other attendees.
Violations are taken seriously, and event organizers will actively enforce this code.
PAEA expects workshop participants to communicate professionally and constructively, whether in person or virtually, handling dissent or disagreement with courtesy, dignity, and an open mind, being respectful when providing feedback, and being open to alternate points of view. Likewise, PAEA expects that any sharing of information about the organization or any event, attendees, or participants via public communication channels be shared responsibly and in a way that clearly distinguishes individual opinion from fact.
Be kind to others. Do not insult or put down other attendees. Behave professionally. Remember that harassment and sexist, racist, or exclusionary jokes are not appropriate for any PAEA event.
PAEA does not tolerate harassment of workshop participants, facilitators, speakers, or PAEA staff in any form. Harassment includes offensive verbal or written comments and negative behavior, either in real or virtual spaces, including those that are related to or are based upon gender, age, sexual orientation, gender identity, disability, physical appearance, body size, race, or religion. Harassment also includes display of sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, and unwelcome physical contact or sexual attention. Workshop participants asked to stop any harassing behavior are expected to comply immediately.
Sexual language and imagery are not appropriate for any PAEA event venue, including education sessions, workshops, social gatherings, and within social media channels. Sponsors, exhibitors, and speakers may not use sexualized language, images, activities, or other material, or otherwise create a sexualized environment.
Be careful in the words that you choose. Remember that sexist, racist, and other exclusionary jokes can be offensive to those around you. Excessive swearing and offensive jokes are not appropriate for PAEA events.
If a participant engages in behavior that violates this code of conduct, the event organizers may take any action they deem appropriate, including warning the offender or expulsion from the event with no refund.
Thank you for helping to make PAEA Workshops welcoming, friendly events for all.
Reporting Inappropriate Behavior
If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a PAEA staff member.
For in-person events, you may also contact venue staff and ask to be put in touch with the PAEA event manager. Event staff will be happy to help participants contact hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to help them feel safe for the duration of the event. We value your attendance.